Privacy Policy

Effective Date: April 15, 2025.

1. Introduction

Welcome to Handler.ng. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our property management services.

2. Information We Collect

  • Account Information: name, email, phone number, address.
  • Property Data: property details, images, documents.
  • KYC Data: identity documents, selfie, BVN, verification status.
  • Usage Data: pages visited, search queries, form submissions.
  • Cookies & Tracking: device identifiers, session data.

3. How We Use Your Information

  • To provide and manage your account and property listings.
  • To verify identities and screen tenants.
  • To process payments and collect rent.
  • To communicate updates, alerts, and support messages.
  • To improve and personalize our services.

4. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze site traffic, and enhance your experience. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing & Third Parties

We may share your information with:

  • Service providers (e.g., email, hosting, payment processors).
  • Regulatory authorities when required by law.
  • Prospective tenants or landlords as part of our matching and verification process.

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration. However, no system is completely secure.

7. Your Rights & Choices

  • Access & Correction: You can view or update your account information in your dashboard.
  • Deletion: You may request deletion of your personal data by contacting us.
  • Opt‑Out: You can opt out of marketing communications at any time via email preferences.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors. If you believe we have, please contact us to have it removed.

9. Changes to This Policy

We may update this policy from time to time. We will post the revised version on this page with a new “Effective Date.” Your continued use constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please email us at support@handler.ng.

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